Iveco Bus Training Process Governance Specialist

Iveco Group; Montà; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

IVECO BUS Academy is seeking a Training Process Governance Specialist to shape and enhance our international training ecosystem by combining technology, analytics, and continuous improvement.

The role focuses on governance, KPI monitoring, data-driven insights, and promoting innovative learning formats across markets with cross-functional collaboration to strengthen product knowledge and customer support.

Competenze

• Bachelor's or Master's degree in relevant fields.
• Interest or experience in training, digital learning, customer care, or process improvement.
• Strong digital mindset and curiosity for AI, automation, analytics and emerging learning technologies.
• Analytical skills with ability to translate data insights into practical actions.
• Structured problem-solving approach and continuous improvement mindset.

Mansioni

• Support governance and standardization of training processes across markets.
• Define and monitor KPIs to measure learning experience, business impact, and training effectiveness.
• Use data analytics and performance insights to identify improvement actions and track progress.
• Contribute to the adoption of digital platforms, AI-enabled tools and automation to enhance training processes.
• Promote and create innovative learning formats, including blended learning, microlearning, immersive experiences, and adaptive learning paths.
• Coordinate cross-functional initiatives with relevant IVECO BUS stakeholders, ensuring alignment and shared ownership.

Conoscenze

Analytical skills

Data analytics

Digital mindset

AI & automation curiosity

Structured problem-solving

Cross-cultural collaboration

Stakeholder management

Presentation skills

Formazione

Bachelor's or Master's degree in Management Engineering, Economics, Digital Innovation, Information Technology, Marketing or related fields

Descrizione del lavoro

We're looking for a Training Process Governance Specialist for IVECO BUS Academy to help shape and enhance our international training ecosystem by combining technology, analytics, and continuous improvement.

IVECO BUS Academy designs and deploys innovative learning solutions to strengthen product knowledge, accelerate network capabilities, and support customers and internal teams. The Academy is evolving its training model through digital platforms, AI-enabled tools, data-driven insights, and modern learning methodologies.

Key responsibilities:

• Support the governance and standardization of IVECO BUS Training Academy processes across markets
• Define and monitor KPIs to measure learning experience, business impact, and training effectiveness
• Use data analytics and performance insights to identify improvement actions and track progress
• Contribute to the adoption of digital platforms, AI-enabled tools and automation to enhance training processes
• Promote and create innovative learning formats, including blended learning, microlearning, immersive experiences, and adaptive learning paths
• Coordinate cross-functional initiatives with relevant IVECO BUS stakeholders, ensuring alignment, accountability, and shared ownership

Required profile:

• Bachelor's or Master's degree in Management Engineering, Economics, Digital Innovation, Information Technology, Marketing or related fields
• Interest or experience in training, digital learning, customer care, business xysqume process improvement
• Strong digital mindset and curiosity for AI, automation, analytics, and emerging learning technologies
• Analytical skills, with the ability to interpret data and translate insights into practical recommendations and activities
• Structured problem-solving approach and continuous improvement mindset
• Ability to work autonomously, manage priorities, and collaborate effectively in a multicultural environment
• Clear communication, stakeholder management, and presentation skills