AI-Driven Training Operations & Governance Lead

Iveco Group; Montà; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

IVECO BUS Academy is seeking a Training Process Governance Specialist to shape and enhance our international training ecosystem by combining technology, analytics, and continuous improvement.

The role focuses on governance, KPI monitoring, data-driven insights, and promoting innovative learning formats across markets with cross-functional collaboration to strengthen product knowledge and customer support.

Competenze

• Bachelor's or Master's degree in relevant fields.
• Interest or experience in training, digital learning, customer care, or process improvement.
• Strong digital mindset and curiosity for AI, automation, analytics and emerging learning technologies.
• Analytical skills with ability to translate data insights into practical actions.
• Structured problem-solving approach and continuous improvement mindset.

Mansioni

• Support governance and standardization of training processes across markets.
• Define and monitor KPIs to measure learning experience, business impact, and training effectiveness.
• Use data analytics and performance insights to identify improvement actions and track progress.
• Contribute to the adoption of digital platforms, AI-enabled tools and automation to enhance training processes.
• Promote and create innovative learning formats, including blended learning, microlearning, immersive experiences, and adaptive learning paths.
• Coordinate cross-functional initiatives with relevant IVECO BUS stakeholders, ensuring alignment and shared ownership.

Conoscenze

Analytical skills

Data analytics

Digital mindset

AI & automation curiosity

Structured problem-solving

Cross-cultural collaboration

Stakeholder management

Presentation skills

Formazione

Bachelor's or Master's degree in Management Engineering, Economics, Digital Innovation, Information Technology, Marketing or related fields

Descrizione del lavoro

IVECO BUS Academy is seeking a Training Process Governance Specialist to shape and enhance our international training ecosystem by combining technology, analytics, and continuous improvement.

The role focuses on governance, KPI monitoring, data-driven insights, and promoting innovative learning formats across markets with cross-functional collaboration to strengthen product knowledge and customer support.