Italy SMB Account Manager | Growth, Renewals & Upsells

Lexroom.ai; Milano; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid work

Health insurance

Meal vouchers

Performance bonuses

Team retreats & off-sites

Job summary

Lexroom is a Milan-based innovator in legal AI, seeking a Sales/Account Manager to drive ARR growth, own renewals, and close upsells from the installed base. You’ll be the main liaison with customers, helping them expand usage while fluent in Italian and English and familiar with HubSpot/Notion.

The role offers a hybrid work setup at the Milan HQ, with an annual salary range and equity. Join a fast-growing startup shaping the future of legal tech.

Qualifications

• 1–3 years of experience in sales, account management or customer-facing roles.
• Familiar with sales tools such as HubSpot and Notion.
• Fluent in Italian and English.
• Optional but a bonus: a law degree.
• You speak both Italian and English.

Responsibilities

• Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.
• Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.
• Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.
• Managing renewals and leading churn management—protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.
• Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.

Skills

Sales

Account management

Customer-facing

Italian language

English language

Education

Law degree

Tools

HubSpot

Notion

Job description

Lexroom is a Milan-based innovator in legal AI, seeking a Sales/Account Manager to drive ARR growth, own renewals, and close upsells from the installed base. You’ll be the main liaison with customers, helping them expand usage while fluent in Italian and English and familiar with HubSpot/Notion.

The role offers a hybrid work setup at the Milan HQ, with an annual salary range and equity. Join a fast-growing startup shaping the future of legal tech.