Account Manager | Smb | Italian Market (Milan)

Lexroom.Ai; Milano; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid work

Health insurance

Meal vouchers

Performance bonuses

Team retreats & off-sites

Job summary

Lexroom is a Milan-based innovator in legal AI, seeking a Sales/Account Manager to drive ARR growth, own renewals, and close upsells from the installed base. You’ll be the main liaison with customers, helping them expand usage while fluent in Italian and English and familiar with HubSpot/Notion.

The role offers a hybrid work setup at the Milan HQ, with an annual salary range and equity. Join a fast-growing startup shaping the future of legal tech.

Qualifications

• 1–3 years of experience in sales, account management or customer-facing roles.
• Familiar with sales tools such as HubSpot and Notion.
• Fluent in Italian and English.
• Optional but a bonus: a law degree.
• You speak both Italian and English.

Responsibilities

• Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.
• Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.
• Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.
• Managing renewals and leading churn management—protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.
• Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.

Skills

Sales

Account management

Customer-facing

Italian language

English language

Education

Law degree

Tools

HubSpot

Notion

Job description

At Lexroom, we set the bar for legal AI—clear, fast, and built for trust.

In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.

Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.

We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.

Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose.

Why Lexroom?

• Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.

• Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.

• Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.

Your Key Responsibilities

• Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.

• Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.

• Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.

• Managing renewals and leading churn management—protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.

• Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.

What You’ll Bring

• You have 1-3 years of experience in a sales, account management, or customer‑facing commercial role.

• You are familiar with sales support tools (HubSpot, Notion, etc.)

• You never stop learning and challenging yourself, and you’re eager to join a rapidly growing startup

• Optional but a bonus: You have a law degree.

• You speak both Italian and English.

What Sets Us Apart

An Exceptional Team

At Lexroom, you’ll work alongside top talent in tech and legal AI.

Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.

You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.

Growth that Matters

We hire exceptional people to make a difference—and we give them space to lead.

Your work will shape the future of legal technology and set new standards for the field.

Impact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high‑stakes projects.

Rewarding Your Contribution

We value excellence and share success:

• Annual Salary Range: €35,000 - €45,000 OTE

• Equity Package: Align your growth with the company’s long‑term success.

Benefits That Matter

• Hybrid Work: Flexibility to balance remote work with in‑person collaboration at our Milan HQ.

• Health Insurance: Comprehensive coverage to ensure peace of mind.

• Meal Vouchers: Daily support to make your lunch breaks easier.

• Performance Bonuses: Rewards tied directly to measurable results.

• Team Retreats & Off‑sites: Dedicated time to connect, collaborate, and spark bold ideas.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.