Account Manager | Italian Market (Milan)

Lexroom; Turbigo; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Meal Vouchers

Performance Bonuses

Team Retreats & Off-sights

Hybrid Work

Job summary

Lexroom is seeking a motivated individual for a customer-facing role that promotes their innovative legal AI platform. The position involves guiding clients through onboarding, managing their needs, and upselling while preparing dashboards for internal feedback.

Preferred qualifications include familiarity with sales support tools and proficiency in both Italian and English. The role offers a hybrid work model at their Milan HQ, a competitive salary range of €30,000 to €40,000 OTE, health insurance, meal vouchers, and performance bonuses.

Qualifications

• 0-1 year of experience in a Sales, Ops, or customer-facing role.
• Eagerness to join a rapidly growing startup.
• Familiarity with sales support tools.

Responsibilities

• Become an expert on Lexroom and guide customers from onboarding to renewal.
• Manage the entire funnel for existing business and conduct checkpoints.
• Work closely with customers to ensure satisfaction and needs are met.
• Prepare dashboards and monitor KPIs, collaborating with internal teams.

Skills

Sales support tools familiarity

Eager to learn

Proficiency in Italian

Proficiency in English

Education

Law degree (optional)

Tools

HubSpot

Notion

Job description

At Lexroom, we set the bar for legal AI—clear, fast, and built for trust. In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe. Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose.

Why Lexroom?

• Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
• Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
• Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.

Your Key Responsibilities

• Become an expert on Lexroom and a product specialist, guiding our customers from onboarding to renewal, including upsells.
• Manage the entire funnel for existing business: manage customers, conduct checkpoints/interviews, and perform upsells.
• Work closely with customers to get their feedback, ensuring that their needs are met and that they are satisfied with the company’s product; you will be the main point of contact between the company and our customers.
• Prepare dashboards, monitor KPIs, collaborate with internal teams (e.g., product development, marketing), and share useful insights and ideas on defining our processes.

What You’ll Bring

• 0-1 year of experience in a Sales, Ops, or customer‑facing role.
• Familiarity with sales support tools (HubSpot, Notion, etc.).
• A constant learning mindset and eagerness to join a rapidly growing startup.
• Optional but a bonus: A law degree.
• Proficiency in Italian and English.

Rewarding Your Contribution

• Annual Salary Range: €30,000 - €40,000 OTE
• Equity Package: Align your growth with the company’s long‑term success.

Benefits That Matter

• Hybrid Work: Flexibility to balance remote work with in‑person collaboration at our Milan HQ.
• Health Insurance: Comprehensive coverage to ensure peace of mind.
• Meal Vouchers: Daily support to make your lunch breaks easier.
• Performance Bonuses: Rewards tied directly to measurable results.
• Team Retreats & Off‑sites: Dedicated time to connect, collaborate, and spark bold ideas.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.

Compensation Range: €30K – €40K