Italy Field Service Leader — Diagnostics & Life Sciences

Appcast

Guastalla

Remoto

EUR 87.000 - 135.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

Beckman Coulter Diagnostics, a Danaher operating company, is seeking a Senior Manager Field Service to lead the national Service and Field Applications organization in Italy. You will drive exceptional customer support, operational excellence, and growth while managing a team of over 100 professionals.

You will shape the service strategy, ensure regulatory compliance, and build high‑performing teams aligned with business priorities.

Competenze

Bachelor's Degree in Engineering, Chemistry, Biology, Life Sciences, or related technical/scientific discipline.
10+ years in Medical Diagnostics, Healthcare, Medical Device, or Life Sciences with leadership in Field Service and/or Field Applications.
Proven track record leading managers and dispersed teams, driving organizational performance and transformation.
Fluency in English, willingness to travel nationally up to 50%, and a valid driver's license.

Mansioni

Lead national Service and Field Applications organization, coaching Field Service Area Managers and Field Application Managers.
Drive customer satisfaction, service quality, and base business retention.
Define and execute the national service strategy with KPIs, productivity targets, and customer expectations.
Develop talent, succession planning, and a high‑performance, customer‑centric culture.
Be a key member of the Italy Leadership Team, guiding cross‑functional collaboration.