Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Messina; On-site; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Relocation support

Microsoft product training

Job summary

CBTALENTS is seeking an Italian Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. The role requires relocation support and a Portuguese on-site contract in Lisbon, with a 40-hour work week and rotating shifts.

The position includes training on Microsoft products to ensure you are fully equipped for the role and delivers essential troubleshooting support for a seamless IT service experience.

Qualifications

• Fluent Italian required (C2) and English (B2) for client interaction.
• Experience delivering technical support for IT products.

Responsibilities

• Provide technical support to Italian-speaking clients for IT products.
• Troubleshoot system performance and software usage; document solutions.
• Coordinate with internal teams and participate in product training.

Skills

Italian (C2)

English (B2)

Tools

Microsoft Intune

Microsoft Teams

Job description

Italian Technical Support Specialist w/ Relocation Support

Messina, Metropolitan City of Messina, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.