Italian-Speaking Support Specialist — Lisbon Relocation

CBT; Torino; In loco; EUR 12.000 - 14.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Flight reimbursement

Fully furnished accommodation

Descrizione del lavoro

CBT in Lisbon is seeking an Italian-speaking Customer Support Specialist to assist a global social platform. The relocation package includes flight, accommodation, utilities, and onboarding support.

You will respond to Italian-speaking users via email, chat and tickets, resolve account access issues, and provide empathetic, professional support. Join an international team in a dynamic, tech-driven environment.

Competenze

• Native / Fluent Italian (C2) with good working English (B2).
• Strong communication skills and a customer-first attitude.
• Ready to work in a 40h/week rotational shift model.

Mansioni

• Support Italian-speaking users via email, chat and tickets.
• Guide users with account access, feature inquiries and troubleshooting.
• Deliver empathetic, professional interactions to grow user satisfaction.
• Join an international team in a modern tech environment.
• This is a pure Customer Support role with no content moderation.

Conoscenze

Italian (C2)

English (B2)

Descrizione del lavoro

CBT in Lisbon is seeking an Italian-speaking Customer Support Specialist to assist a global social platform. The relocation package includes flight, accommodation, utilities, and onboarding support.

You will respond to Italian-speaking users via email, chat and tickets, resolve account access issues, and provide empathetic, professional support. Join an international team in a dynamic, tech-driven environment.