Italian Social Media Support Specialist — Lisbon Relocation

CBTALENTS; Nuoro; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Comprehensive training

Holiday bonuses

Job summary

CBTALENTS is seeking an Italian-speaking Customer Support Specialist for Social Media to assist clients with advertising inquiries and ensure a seamless experience on our platform. The role is based in Lisbon, on-site, with full-time hours.

You will answer questions, set up and manage campaigns, troubleshoot issues, and provide expert guidance to optimize performance. The position includes training and a rotating shift around 40 hours per week, with holiday bonuses under a Portuguese contract.

Qualifications

• Italian C2 and English B2 language requirements.
• Experience in customer support or social media platforms preferred.
• Willingness to work on-site in Lisbon and rotate shifts.

Responsibilities

• Assisting clients with setting up and managing social media advertising campaigns.
• Troubleshooting and resolving technical issues related to advertising platforms.
• Providing expert guidance on optimizing campaigns for better performance.

Skills

Italian language proficiency C2

English language proficiency B2

Customer support awareness

Social media advertising knowledge

Job description

CBTALENTS is seeking an Italian-speaking Customer Support Specialist for Social Media to assist clients with advertising inquiries and ensure a seamless experience on our platform. The role is based in Lisbon, on-site, with full-time hours.

You will answer questions, set up and manage campaigns, troubleshoot issues, and provide expert guidance to optimize performance. The position includes training and a rotating shift around 40 hours per week, with holiday bonuses under a Portuguese contract.