Italian-Speaking Support Specialist — Greece Relocation

WW Talents; Parma; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Performance bonus

International team

Career development

Descrizione del lavoro

WW Talents in Greece is seeking an Italian-speaking Customer Support Representative to join an international, multicultural team onsite. You will handle inquiries in Italian via phone, email and chat, delivering exceptional service and resolving account-related issues.

The role offers 14 salaries (€1,100 gross/month), a 10% performance bonus, and fully paid training. EU relocation support is provided, including flight, hotel, airport pickup and real estate assistance.

Competenze

• Fluent Italian (C1/C2).
• English knowledge (B2+).
• Previous customer support experience is an advantage, but not required.
• Strong communication and interpersonal skills.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian language

English language

Strumenti

CRM systems

Descrizione del lavoro

WW Talents in Greece is seeking an Italian-speaking Customer Support Representative to join an international, multicultural team onsite. You will handle inquiries in Italian via phone, email and chat, delivering exceptional service and resolving account-related issues.

The role offers 14 salaries (€1,100 gross/month), a 10% performance bonus, and fully paid training. EU relocation support is provided, including flight, hotel, airport pickup and real estate assistance.