Italian-Speaking Customer Support Specialist (Relocation)

WW Talents; Napoli; In loco; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training from day one

Relocation support

Performance bonus up to 10%

International and multicultural team

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team onsite in Greece. You will assist customers in Italian via phone, email, and chat, with full paid training and relocation support if needed.

The role offers a 5-day workweek with rotational shifts and a competitive salary package, including 14 salaries and a performance bonus up to 10%. This vibrant, multicultural environment supports career development and client satisfaction.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• No prior experience required – full paid training is provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.

Conoscenze

Italian language proficiency

English communication

Customer service

Strumenti

CRM software

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team onsite in Greece. You will assist customers in Italian via phone, email, and chat, with full paid training and relocation support if needed.

The role offers a 5-day workweek with rotational shifts and a competitive salary package, including 14 salaries and a performance bonus up to 10%. This vibrant, multicultural environment supports career development and client satisfaction.