Italian-Speaking Sales & Customer Experience Pro (Remote Portugal)

Cross Border Talents; Verona; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Shared accommodation support up to 12月

Remote work within Portugal

International work environment and成长机会

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking customer support professionals to join an international technology project in Lisbon, Portugal. You will assist customers via phone, email, and chat, building lasting relationships and delivering solutions that meet their needs.

Relocation assistance is available, with remote work across Portugal. The role suits candidates with sales or client-facing experience and a strong service mindset, offering growth in a global environment.

Qualifications

• Fluent Italian and good English are required.
• Experience in sales, customer support, retail, or client-facing roles.
• Strong communication and persuasion skills.
• Goal-oriented and comfortable in fast-paced environments.
• Tech-savvy with adaptability to new tools.

Responsibilities

• Support customers via phone, email, and chat.
• Build positive customer relationships through professional communication.
• Identify customer needs and provide suitable solutions.
• Deliver a high-quality customer experience while meeting targets.
• Troubleshoot issues and ensure customer satisfaction.

Skills

Fluent Italian

Good English

Sales experience

Customer support experience

Communication skills

Fast-paced environment

Tech-savvy

Job description

Cross Border Talents is seeking Italian-speaking customer support professionals to join an international technology project in Lisbon, Portugal. You will assist customers via phone, email, and chat, building lasting relationships and delivering solutions that meet their needs.

Relocation assistance is available, with remote work across Portugal. The role suits candidates with sales or client-facing experience and a strong service mindset, offering growth in a global environment.