Italian-Speaking Sales & CX — Remote Portugal, Relocation

Cross Border Talents; Napoli; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Relocation support

Shared accommodation

Remote work within Portugal

Career growth opportunities

Portuguese language courses

Job summary

Cross Border Talents in Lisbon is seeking Italian-speaking customer support professionals to join an international technology project. This role offers relocation assistance and the possibility to work remotely within Portugal.

You will assist customers via phone, email, and chat, build relationships, identify needs, and deliver high-quality experiences while meeting targets. Fluency in Italian and good English are required, with strong communication and adaptability.

Qualifications

• Fluent Italian and good English.
• Experience in sales, customer support, retail, hospitality, or client-facing roles.
• Strong communication and persuasion skills.
• Goal-oriented and able to work in fast-paced environments.
• Tech-savvy and adaptable.

Responsibilities

• Support customers via phone, email, and chat
• Build positive customer relationships through professional communication
• Identify customer needs and provide suitable solutions
• Deliver a high-quality customer experience while meeting performance targets
• Troubleshoot issues and ensure customer satisfaction

Skills

Fluent Italian

Proficient English

Job description

Cross Border Talents in Lisbon is seeking Italian-speaking customer support professionals to join an international technology project. This role offers relocation assistance and the possibility to work remotely within Portugal.

You will assist customers via phone, email, and chat, build relationships, identify needs, and deliver high-quality experiences while meeting targets. Fluency in Italian and good English are required, with strong communication and adaptability.