Italian-Speaking Sales & CX Specialist — Remote in Portugal

Cross Border Talents; Trieste/Trst; Remote; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Meal allowance (€7.63/day)

Health insurance

Relocation support

Shared accommodation support (up to 12

Remote work within Portugal

International work environment

Free Portuguese classes

Job summary

Cross Border Talents in Lisbon is seeking Italian-speaking professionals with a customer-oriented and sales-driven mindset to join an international technology project based in Portugal. Relocation assistance and remote work within Portugal are offered.

The role involves supporting customers via phone, email, and chat, building relationships, identifying needs, and delivering high-quality experiences while hitting targets.

Qualifications

• Fluent Italian and good English level.
• Experience in sales, customer support, retail, hospitality, or client-facing environments.
• Strong communication and persuasion skills.
• Goal-oriented and comfortable working in fast-paced environments.

Responsibilities

• Support customers via phone, email, and chat.
• Build positive customer relationships through professional communication.
• Identify customer needs and provide suitable solutions.
• Deliver a high-quality customer experience while maintaining performance targets.
• Troubleshoot issues and ensure customer satisfaction.

Skills

Fluent Italian

Good English

Communication skills

Persuasion

Job description

Cross Border Talents in Lisbon is seeking Italian-speaking professionals with a customer-oriented and sales-driven mindset to join an international technology project based in Portugal. Relocation assistance and remote work within Portugal are offered.

The role involves supporting customers via phone, email, and chat, building relationships, identifying needs, and delivering high-quality experiences while hitting targets.