Italian-Speaking Sales & CX Specialist (Remote Portugal)

Cross Border Talents; Genova; Remote; EUR 20,088 - 31,248; Full time

Benefits offered by this job

Meal allowance €7.63/day

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Remote work within Portugal

Job summary

Cross Border Talents is seeking Italian-speaking professionals to join an international tech project based in Lisbon, Portugal. The role is ideal for candidates with sales or customer-facing experience who are open to relocating to Portugal and working remotely within the country.

You will support customers by phone, email, and chat, build lasting relationships, identify needs, and ensure high-quality service while meeting performance targets.

Qualifications

• Fluent Italian and good English level.
• Previous experience in sales, customer support, retail, hospitality, or other client-facing environments.
• Strong communication and persuasion skills.
• Goal-oriented and comfortable working in fast-paced environments.
• Tech-savvy and adaptable.

Responsibilities

• Support customers via phone, email, and chat.
• Build positive customer relationships through professional communication.
• Identify customer needs and provide suitable solutions.
• Deliver a high-quality customer experience while maintaining performance targets.
• Troubleshoot issues and ensure customer satisfaction.

Skills

Italian language

English proficiency

Sales experience

Customer relationship skills

Communication skills

Persuasion skills

Job description

Cross Border Talents is seeking Italian-speaking professionals to join an international tech project based in Lisbon, Portugal. The role is ideal for candidates with sales or customer-facing experience who are open to relocating to Portugal and working remotely within the country.

You will support customers by phone, email, and chat, build lasting relationships, identify needs, and ensure high-quality service while meeting performance targets.