Italian speaking -Customer Support Representative

Cbtalents; Roma; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global client support company is seeking an Italian-speaking Customer Support Representative to join their team in Portugal. This role involves handling customer inquiries and delivering excellent service in a dynamic environment. Candidates must have proficiency in Italian and a valid European passport. This position offers a competitive salary, a relocation package, and full training in an international setting.

Servizi

Competitive salary

Relocation package

Full training provided

Career growth potential

Competenze

• European passport is required, visa sponsorship not provided.
• Previous customer service experience is advantageous but not mandatory.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.

Conoscenze

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Descrizione del lavoro

Italian speaking -Customer Support Representative

Rome, Metropolitan City of Rome Capital, Italy

Job Openings Italian speaking -Customer Support Representative

About the job Italian speaking -Customer Support Representative

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Handle inbound customer inquiries via phone, email, and chat.
Assist with product information, troubleshooting, and issue resolution.
Deliver excellent customer service while ensuring a positive customer experience.
Follow up on customer requests and escalate issues when necessary.

• Proficiency in Italian (C1/C2 level)
• Relocation to Portugal is mandatory
• Exceptional problem-solving and interpersonal skills
• Open to relocating within Portugal

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

Competitive salary and performance-based incentives
️ Relocation package to support your move to the Portugal
Full training provided
Opportunity to work in an international environment with career growth potential