Italian speaking -User Support Coordinator

Cbtalents; Bologna; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Relocation package

Comprehensive training

Job summary

A leading recruitment firm is seeking an Italian speaking User Support Coordinator to join a multicultural team supporting clients in Portugal. The role involves responding to customer inquiries, ensuring a high-quality experience, and providing troubleshooting support. Ideal candidates are fluent in Italian and should be willing to relocate. Attractive benefits include a competitive salary and relocation package.

Qualifications

• Proficiency in Italian (C1/C2 level).
• Great interpersonal skills and a problem-solving mindset.
• Previous customer service experience is a plus.

Responsibilities

• Responding to customer inquiries via phone, email, and chat.
• Providing product information, troubleshooting, and resolving issues.
• Ensuring a high-quality, customer-first experience.

Skills

Fluent Italian (C1/C2)

Interpersonal skills

Problem-solving mindset

Job description

Italian speaking -User Support Coordinator

Bologna, Metropolitan City of Bologna, Italy

About the job Italian speaking -User Support Coordinator

Italian-Speaking Customer Service Representatives Wanted Relocate to Portugal!

Are you a fluent Italian speaker ready to kick-start an exciting international career? Were hiring Customer Service Representatives to join a vibrant, multicultural team supporting a global client in Portugal.

Your Role Will Involve:

• Responding to customer inquiries via phone, email, and chat
• Providing product information, troubleshooting, and resolving issues
• Ensuring a high-quality, customer-first experience
• Escalating complex cases when needed and following up accordingly

What Were Looking For:

• Proficiency in Italian (C1/C2 level)
• Willingness to relocate to Portugal
• Great interpersonal skills and a problem-solving mindset
• Must hold a European passport (visa sponsorship not provided)
• Previous customer service experience is a plus, but not mandatory

Whats in It for You:

• A competitive salary with performance-based bonuses
• A relocation package to ease your move to Portugal
• Comprehensive training to set you up for success
• A dynamic, international work environment with room to grow

Ready to launch your international journey? Lets talk!