Italian-Speaking Customer Support

WW Talents; Milano; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Flight ticket within EU

Hotel accommodation (4 weeks)

Descrizione del lavoro

WW Talents in Greece is seeking Italian-speaking customer support agents to assist a multinational client base. You will handle inquiries via phone, email, and chat in Italian, resolve issues, and log details in our CRM.

Training is provided and relocation support is available for EU candidates. Ideal candidates are fluent in Italian with strong communication, problem solving, and the ability to thrive in a fast-paced, multicultural team.

Competenze

• Fluent Italian (C1/C2 level).
• Good working knowledge of English (B2+).
• Strong interpersonal and analytical skills.
• No prior experience required — full training provided.

Mansioni

• Providing customer support via phone, email, and chat (in Italian).
• Assisting with account issues, content reports, and platform queries.
• Resolving customer inquiries efficiently while maintaining high service quality.
• Logging interaction details accurately in internal CRM systems.
• Meeting standard team productivity and quality targets.
• Advocating for community safety and product understanding.

Conoscenze

Fluent Italian

English (B2+)

Customer support

CRM software

Multitasking

Team player

Strumenti

CRM software

Descrizione del lavoro

Work. Travel. Thrive.

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the work with the vibrancy of Greek life.

Location: Greece

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,110 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country):

• Flight ticket covered (within the EU)
• 4 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered

Daily Tasks

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Profile We Are Looking For

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided