Italian-Speaking Customer Support | Onsite in Greece I Relocation Supported

WW Talents; Palermo; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket covered (EU)

Hotel accommodation upon arrival (4 w)

Airport pickup on arrival

Real estate agency fee covered

Fully paid training from day one

Descrizione del lavoro

WW Talents in Greece is seeking Italian-speaking customer support agents to join our multilingual team. You will provide support via phone, email, and chat in Italian, handle account issues, and help users navigate the platform.

No prior experience required — full training provided, with relocation support for EU candidates. Base salary is €1,110 gross per month paid across 14 salaries, plus a bonus potential of up to 10% and comprehensive relocation benefits.

Competenze

• Fluent Italian (C1/C2).
• Good working knowledge of English (B2+).
• Strong interpersonal and analytical skills.
• Solutions-driven mindset and genuine passion for helping others.
• Comfortable navigating digital tools and multi-screen environments.

Mansioni

• Providing customer support via phone, email, and chat (in Italian).
• Assisting with account issues, content reports, and platform queries.
• Resolving customer inquiries efficiently while maintaining high service quality.
• Logging interaction details accurately in internal CRM systems.
• Meeting standard team productivity and quality targets.
• Advocating for community safety and product understanding.

Conoscenze

Fluent Italian

English (B2+)

Customer service

Communication

Multitasking

Descrizione del lavoro

Work. Travel. Thrive.

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the work with the vibrancy of Greek life.

Location:

Greece

Schedule:

5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,110 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country):

• Flight ticket covered (within the EU)
• 4 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered

Daily Tasks

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Profile We Are Looking For

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided