Italian-Speaking Customer Service Specialist — Remote Portugal

Cross Border Talents; Milano; Remote; EUR 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

Temporary Accommodation

Flight Reimbursement

Initial Hotel Stay

Full-time contract

Paid training

Private healthcare

Online Portuguese lessons

Social events

Zusammenfassung

Cross Border Talents is seeking an Italian-speaking Customer Service specialist to work remotely from sunny Portugal. You will communicate with customers by phone, chat and email, helping resolve questions and issues.

Relocation support is provided, including temporary accommodation and travel reimbursements, with a base salary plus performance bonus. You will join an international team and grow your customer service career.

Qualifikationen

• Excellent communication & problem-solving abilities.
• Ready to relocate to Portugal.
• Customer service or hospitality experience is a bonus.
• EU passport or Portuguese residency card.

Aufgaben

• Connect with customers via phone, chat & email in Italian
• Solve problems with empathy, accuracy, and a smile
• Keep track of cases in our CRM and follow through until resolution
• Work closely with teammates to keep service top-notch

Kenntnisse

Italian language

Customer service

Communication skills

Empathy

CRM

Tools

CRM

Jobbeschreibung

Cross Border Talents is seeking an Italian-speaking Customer Service specialist to work remotely from sunny Portugal. You will communicate with customers by phone, chat and email, helping resolve questions and issues.

Relocation support is provided, including temporary accommodation and travel reimbursements, with a base salary plus performance bonus. You will join an international team and grow your customer service career.