Italian Speaking Customer Service Agent For Canon - Work In Athens, Greece

Mercier Consultancy Group; Italia; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

13th and 14th salary

Relocation package

Monthly performance bonus

Paid training

Private health insurance

Multicultural work environment

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Canon, based in Greece. The role focuses on delivering world-class support via phone, email, and chat, troubleshooting Canon products, and maintaining CRM records.

The position requires fluency in Italian and strong communication skills, with relocation to Athens provided by the employer. You will join an international environment, collaborating with teams across Europe, and be eligible for monthly bonuses and a

Qualifications

• Native or fluent Italian (spoken and written).
• Strong communication and interpersonal skills are essential.
• Passion for technology and a desire to excel in customer support services.
• Previous experience in a customer-facing role is desirable but not mandatory.

Responsibilities

• Provide world-class support to Canon customers via phone, email, and chat.
• Troubleshoot technical issues and provide expert guidance on Canon products.
• Manage and resolve customer inquiries with professionalism and empathy.
• Maintain accurate records of customer interactions using CRM systems.
• Collaborate with international teams to share knowledge and improve service delivery.
• Strive to meet and exceed personal and team targets to earn bonuses.
• Stay updated on Canon technologies to provide accurate assistance.

Skills

Fluent Italian

Strong communication

Tech enthusiasm

Customer-facing experience

Job description

Italian Speaking Customer Service Agent For Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring that both our candidates and clients thrive in the dynamic Customer Support Services industry.

Job Overview

We are thrilled to offer an exclusive opportunity to join a global powerhouse as an Italian Speaking Customer Service Agent For Canon position in Greece. This role is perfect for ambitious professionals seeking to build their career within the Customer Support Services sector while enjoying the vibrant lifestyle that comes with one of the most sought-after Italian-speaking jobs in Europe.

Key Responsibilities

• Provide world-class support to Canon customers via phone, email, and chat, upholding the brand's premium reputation.
• Troubleshoot technical issues and provide expert guidance on Canon products within the Customer Support Services environment.
• Manage and resolve customer inquiries with professionalism, empathy, and efficiency.
• Maintain accurate records of customer interactions using our state-of-the-art CRM systems.
• Collaborate with international teams to share knowledge and improve overall service delivery.
• Strive to meet and exceed personal and team performance targets to earn competitive monthly bonuses.
• Stay updated on the latest Canon technologies to provide the most accurate assistance to your client base.

Requirements

• Native or fluent Italian (spoken and written).
• Strong communication and interpersonal skills, essential for success in our Italian-speaking jobs.
• A passion for technology and a desire to excel in the Customer Support Services industry.
• Previous experience in a customer-facing role is highly desirable but not mandatory.
• Willingness to relocate to Athens for this exciting Italian Speaking Customer Service Agent For Canon position in Greece.

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Monthly Performance Bonus for achieving set targets.
• Comprehensive, fully paid training upon commencement.
• Private Health Insurance and additional corporate benefits.
• A multicultural work environment in the heart of Athens, among the best jobs in Greece.
• And Much More...

Life in Greece

Living and working in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan atmosphere. Greece is famous for its Mediterranean climate, where you can enjoy sunny days, beautiful beaches, and a vibrant social scene throughout the year. Choosing one of our Jobs in Greece means joining a community that values balance, culture, and a welcoming Mediterranean lifestyle.

Your relocation to Greece is fully supported by Mercier Consultancy Group, ensuring a seamless transition into your new home. From the incredible local gastronomy to the rich cultural heritage found on every corner, living in Greece is an experience that enriches both your personal growth and professional journey. We look forward to helping you start your adventure in Greece.