Italian-Speaking Customer Advisor in Lisbon with Relocation bonus

Cross Border Talents; Trieste/Trst; In loco; EUR 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes

Descrizione del lavoro

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a prominent tech company based in Lisbon, Portugal. This role is ideal for candidates in Italy wanting to work remotely while relocating to Portugal.

Responsibilities include providing customer support, assisting with technical issues, and maintaining records. Applicants should have fluency in Italian, a good level of English, and strong communication skills.

Competenze

• Fluency in Italian and good English level.
• Strong communication and problem-solving skills.
• Customer-oriented mindset with tech-savvy comfort.

Mansioni

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conoscenze

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Descrizione del lavoro

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (remote within Portugal)

What We Offer

• Competitive salary package
• €7.63/day meal allowance
• Health insurance from Day 1
• Remote work based in Portugal
• Relocation support package
• Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
• Optional free Portuguese classes and other activities around Lisbon

Responsibilities

• Provide support to customers via phone, email, and chat
• Assist users with product-related questions and technical issues
• Deliver high-quality customer service with empathy and professionalism
• Troubleshoot problems and find effective solutions
• Maintain accurate records of customer interactions

Requirements

• Fluency in Italian and good English level
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Tech-savvy and comfortable learning new systems
• Previous customer service experience is a plus

Schedule

• Monday to Saturday (rotational shifts) or Monday to Friday
• 08:00 – 19:00
• 2 days off per week (Sunday + 1 rotational day)

Schedules may vary depending on project available.