Italian-Speaking CSR — Remote with Greece Relocation

Cross Border Talents; Napoli; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Flight

Hotel stay (~2 weeks)

Airport transfer

Housing support

Healthcare

Greek courses

Social events

Career progression

Job summary

Cross Border Talents seeks an Italian-speaking Customer Service Advisor to join our international team. This fully remote role requires relocation to Greece with full relocation support.

You will handle inquiries via phone, chat and email in Italian, log cases in CRM, and collaborate with colleagues to ensure high-quality service. A base salary plus performance bonus, paid training, and healthcare are provided.

Qualifications

• Fluent Italian and strong communication skills.
• Willing to relocate to Greece.
• Experience in customer service or hospitality is a plus.
• EU passport or Greek residency card required.

Responsibilities

• Handle customer queries via phone, chat & email in Italian.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

Italian language

Communication

Empathy

CRM familiarity

Tools

CRM systems

Job description

Cross Border Talents seeks an Italian-speaking Customer Service Advisor to join our international team. This fully remote role requires relocation to Greece with full relocation support.

You will handle inquiries via phone, chat and email in Italian, log cases in CRM, and collaborate with colleagues to ensure high-quality service. A base salary plus performance bonus, paid training, and healthcare are provided.