Italian-Speaking CS Agent in Greece | Relocation Included
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Dyson in Greece. The role focuses on delivering premium support for Dyson’s consumer electronics via phone, email, and chat, with strong emphasis on troubleshooting and customer satisfaction.
You will handle orders, warranties, and technical inquiries in Italian and English, while staying current on new Dyson launches. A relocation package, training, and health coverage are offered to support your transition.
Qualifications
- Native or fluent Italian (spoken and written).
- Strong passion for technology and consumer electronics.
- Excellent communication and interpersonal skills in Italian and English.
- Ability to work in a fast-paced environment with empathy and patience.
Responsibilities
- Deliver premium customer support for Dyson products via phone, email, and chat.
- Troubleshoot and guide users of high-end appliances for optimal experience.
- Stay updated on Dyson product launches and innovations.
- Handle orders, warranties, and technical maintenance inquiries professionally.
- Document customer interactions in CRM accurately.
- Collaborate with internal teams to streamline service processes.
Skills
Tools
Job description
Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Dyson in Greece. The role focuses on delivering premium support for Dyson’s consumer electronics via phone, email, and chat, with strong emphasis on troubleshooting and customer satisfaction.
You will handle orders, warranties, and technical inquiries in Italian and English, while staying current on new Dyson launches. A relocation package, training, and health coverage are offered to support your transition.
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