Italian-Speaking Customer Support Agent - Greece Relocation

Mercier Consultancy MD; Italia; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salary

Performance bonus

Relocation package

Dyson training

Private health insurance

Career development

Job summary

Mercier Consultancy Group seeks an Italian-speaking Customer Service Agent for Dyson to deliver premium support for Dyson electronics in Greece. You'll troubleshoot, guide users, and stay abreast of product launches while handling orders and warranties with professionalism.

Relocation is fully covered, with training on Dyson products, private health insurance, and a clear pathway for career development in a vibrant Mediterranean setting.

Qualifications

• Native or fluent Italian (spoken and written).
• EU passport (mandatory).
• Excellent communication in Italian and English.

Responsibilities

• Deliver premium customer support for Dyson electronics via phone, email, and chat.
• Provide troubleshooting guidance to ensure optimal user experience.
• Stay updated on latest Dyson product launches and tech advances.
• Handle orders, warranties, and technical maintenance inquiries with professionalism.
• Uphold Dyson’s engineering standards in customer interactions and solutions.
• Collaborate with internal teams to streamline processes and improve satisfaction.
• Accurately document customer interactions in the CRM.

Skills

Italian fluency

English proficiency

Customer service

Communication skills

Tech interest

Tools

CRM software

Job description

Mercier Consultancy Group seeks an Italian-speaking Customer Service Agent for Dyson to deliver premium support for Dyson electronics in Greece. You'll troubleshoot, guide users, and stay abreast of product launches while handling orders and warranties with professionalism.

Relocation is fully covered, with training on Dyson products, private health insurance, and a clear pathway for career development in a vibrant Mediterranean setting.