Italian Market Customer Care Agent | Based in Greece | Relocation Provided

WW Talents; Lombardia; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Flight within EU

Airport pickup

Hotel accommodation

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Athens, Greece. Work onsite with paid training, a competitive salary, and full relocation support. You will provide Italian support via phone, email and chat, resolve inquiries, document interactions in CRM, and help customers use the platform.

Schedule: 5 days/week, 8 hours/day with rotating shifts. Compensation: €1,045.72 gross per month, paid across 14 salaries, plus a 10% performance

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to work effectively in a fast-paced, international team.
• No prior experience required; full paid training provided.

Responsibilities

• Provide professional Italian-language support via phone, email and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian fluency

English B2+

Communication skills

Customer focus

Job description

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece – Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

You will:

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotating shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided