Italian Customer Support Specialist — Milan (On‑Site)

Foundever; Milano; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private healthcare & dental insurance

Paid professional training

Growth opportunities

EverBetter wellness program

Descrizione del lavoro

Foundever in Milan is seeking an Italian Customer Support specialist to join a team delivering high quality assistance through written and phone communication.

Requirements include native or fluent Italian (C2) and advanced English (C1), excellent communication and problem solving skills, and the ability to work 100% on-site at our Milan location. EU citizenship or valid work permit is required; training is provided and there are growth opportunities within the company.

Competenze

• Native or fluent Italian (C2).
• Advanced English (C1) both written and spoken.
• Strong communication skills and attentive listening.
• EU citizenship or valid work permit for Italy.
• Be a local candidate and available to work 100% on-site in Milan.

Mansioni

• Be part of a team specialized in offering support through written and phone communication.
• Meet and exceed service quality goals, compliance regulations and productivity targets.
• Create amazing experience that people value and we are proud of.
• Be responsible to follow the direction of management and provide feedback.

Conoscenze

Italian language (C2)

English language (C1)

Communication skills

Problem solving

Descrizione del lavoro

Foundever in Milan is seeking an Italian Customer Support specialist to join a team delivering high quality assistance through written and phone communication.

Requirements include native or fluent Italian (C2) and advanced English (C1), excellent communication and problem solving skills, and the ability to work 100% on-site at our Milan location. EU citizenship or valid work permit is required; training is provided and there are growth opportunities within the company.