Italian Customer Support Pro - Milan On-site

Sitel Corp.; Milano; In loco; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Wellness program

Job stability

Excellent work culture

Descrizione del lavoro

Foundever in Milan, Italy is seeking an Italian Customer Advisor to join a global consumer electronics brand. You will handle written and phone inquiries in Italian and English, delivering great customer experiences and meeting quality targets.

The role requires native or fluent Italian, strong English, excellent communication, problem solving, and the ability to work on-site in Milan. EU citizenship or valid work permit is required. Competitive wages and training are provided.

Competenze

• Native or fluent Italian and strong English communication.
• Excellent written and verbal communication skills.
• Ability to deliver high-quality customer experiences.

Mansioni

• Handling written and phone customer inquiries in Italian and English.
• Transforming support queries into positive customer experiences.
• Meet and exceed service quality goals, regulations and productivity targets.
• Be a reliable team member and follow management directions.

Conoscenze

Italian language

English language

Communication skills

Phone communication

Written communication

Analytical thinking

Problem solving

Learning mindset

Descrizione del lavoro

Foundever in Milan, Italy is seeking an Italian Customer Advisor to join a global consumer electronics brand. You will handle written and phone inquiries in Italian and English, delivering great customer experiences and meeting quality targets.

The role requires native or fluent Italian, strong English, excellent communication, problem solving, and the ability to work on-site in Milan. EU citizenship or valid work permit is required. Competitive wages and training are provided.