Italian Customer Services | Relocation to Greece

Hiring International; Catania; Hybrid; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Performance bonus

Transport allowance

Meal allowance

Health insurance

International work environment

Career growth

Job summary

Hiring International is seeking an Italian-speaking Customer Service Agent to join our Athens-based team, with relocation to Greece required. Roles can be on-site in Athens or remote from within Greece.

You will handle inquiries via phone, email, and chat, support deliveries, tracking, and service questions, while delivering excellent customer experiences and collaborating with internal teams.

Qualifications

• Native / C2 level Italian
• Good level of English
• Strong communication and problem‑solving skills
• Customer‑focused mindset
• Willingness to relocate to Greece

Responsibilities

• Provide professional customer support via phone, email, and chat
• Assist customers with delivery updates, shipment tracking, and service inquiries
• Ensure a smooth and positive customer experience
• Resolve customer issues efficiently while maintaining high service quality
• Collaborate with internal teams when necessary

Skills

Italian (Native/C2)

English (B2+)

Communication skills

Problem solving

Customer focus

Relocation willingness

Job description

Italian‑Speaking Customer Service Agent – Relocation to Athens, Greece

Location: Athens, Greece
Work Model: On‑site or Remote (within Greece)
Project: International Logistics Project

Overview

We are looking for Italian‑speaking Customer Service Agents to join a global customer support team based in Athens, Greece. All roles are based in Greece; even remote positions require relocation to and work from within Greece.

Responsibilities

• Provide professional customer support via phone, email, and chat
• Assist customers with delivery updates, shipment tracking, and service inquiries
• Ensure a smooth and positive customer experience
• Resolve customer issues efficiently while maintaining high service quality
• Collaborate with internal teams when necessary

Requirements

• Native / C2 level Italian
• Good level of English
• Strong communication and problem‑solving skills
• Customer‑focused mindset
• Willingness to relocate to Greece

What We Offer

• Competitive salary and performance‑based bonus
• Transportation allowance
• Meal allowance
• Health insurance
• International work environment
• Career growth opportunities

Relocation Support

• Flight ticket to Athens
• Temporary hotel accommodation
• Real estate agency support to find long‑term housing

Live and work in Athens—enjoy the Mediterranean lifestyle while building an international career.