IT Systems Operator - Luxury Hotel Tech & Support

Hospitaliti; Toscana; On-site; EUR 25,000 - 35,000; Full time

Job summary

The Excelsior, a Luxury Collection Hotel, Florence is hiring through Hosco in Florence. The role focuses on computer hardware/peripheral troubleshooting, resolving software errors, and providing technical guidance to support hotel operations.

You will maintain and upgrade hardware/software, including peripherals and connectivity architecture, and coordinate with vendors for major issues. Education: high school diploma or GED; no prior related experience required.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Troubleshoot and repair technical problems related to computer hardware and peripherals.
• Respond to program error messages by diagnosing and correcting issues or terminating the program.
• Provide technical guidance and recommendations to resolve business problems.
• Refer major hardware/software problems to vendors or technicians for service.
• Enter commands and operate computer and peripheral equipment to integrate and run devices.
• Maintain and upgrade hardware/software, including peripherals and website tech architecture related to hardware and connectivity.
• Follow safety procedures; report accidents to supervisor.
• Read, verify and exchange information with colleagues using electronic devices.
• Move and handle items up to 50 pounds as needed.
• Perform other reasonable duties as requested by Supervisors.

Education

High school diploma or GED equivalent

Job description

The Excelsior, a Luxury Collection Hotel, Florence is hiring through Hosco in Florence. The role focuses on computer hardware/peripheral troubleshooting, resolving software errors, and providing technical guidance to support hotel operations.

You will maintain and upgrade hardware/software, including peripherals and connectivity architecture, and coordinate with vendors for major issues. Education: high school diploma or GED; no prior related experience required.