Chef de rang - The Excelsior Florence & The St. Regis Florence

Hospitaliti; Toscana; In loco; EUR 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

The Excelsior, a Luxury Collection Hotel, Florence, is seeking a Guest Service Expert to create memorable dining experiences for guests. You will set tables, interact with guests, communicate with the kitchen, and help ensure smooth service throughout meals.

This role emphasizes safety, adherence to Marriott policies, professional appearance, and hands-on tasks such as lifting up to 25 pounds and standing for extended periods. Experience is helpful but not required.

Competenze

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Mansioni

• Set tables and assist guests with menus and service.
• Communicate with the kitchen to fulfill orders and guest requests.
• Interact with guests and deliver service throughout meals.
• Maintain cleanliness of work areas and supplies and manage service flow.
• Read and verify menu information and uphold quality standards.

Conoscenze

Customer service

Formazione

High school diploma or GED

Descrizione del lavoro

The Excelsior, a Luxury Collection Hotel, Florence is hiring through Hosco in Florence.

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an impressive globalteam, andbecomethe best version of you.Experience in the hospitality industry is preferred.Please see the full vacancy for the benefits offered by The Excelsior, a Luxury Collection Hotel, Florence.