IT-Manager

Apple; Milano; In loco; EUR 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Apple Milano Store is seeking a Store Manager to lead a high-performing team in a fast-paced retail environment. You inspire employees to deliver outstanding customer experiences on the sales floor, and you guide the talent that provides technical support and training while partnering with the business team.

You also oversee operations such as inventory and visual merchandising, hire, train and develop staff, and champion Apple's vision of accessibility and inclusivity.

Competenze

• Proven ability to drive customer experiences through team development.
• Diplomatically managing multiple commitments to customers, staff, and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Mansioni

• Inspire and develop the team to create ownership opportunities for customers on the sales floor.
• Guide the talent delivering technical support and training while partnering with the business team.
• Oversee inventory and visual merchandising and manage store operations.

Conoscenze

Customer experience

Team development

Stakeholder management

Calm under pressure

Descrizione del lavoro

Summary

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

Description

As a Manager, you’re responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams — hiring, training and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

• Proven ability to drive amazing customer experiences — and results — through team development.
• Experience with diplomatically managing multiple commitments to customers, staff, and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Preferred Qualifications

• You have demonstrated leadership ability with proven experience in a customer-facing sales setting.
• Cross-industry experience is welcome.
• You have a passion for learning about Apple technology and products.
• You read, write and speak English fluently.
• You are flexible with your schedule. Your work hours will be based on business needs.

Pay & Benefits

This posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.

At Apple, we're not all the same.

And that's our greatest strength.

We draw on the differences in who we are, what we've experienced, and how we think.

Because to create products that serve everyone, we believe in including everyone.

Therefore, we are committed to treating all applicants fairly and equally.

We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right.

You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools.

By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200582126-3437