International Supply Chain: Customer Service & Logistic Specialist (opens in new tab)

Nestle SA; Assago; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

Nestlé SA in Lombardy, Assago, is seeking an International Supply Chain: Customer Service & Logistics Specialist on a fixed-term, full-time basis. You will manage shipments, coordinate with distributors and affiliates worldwide, and work in a dynamic, international environment with visibility across global operations.

This role offers hands-on experience, opportunities to lead improvement initiatives, and contribute to cost optimization.

Qualifications

• Engineering or Business degree required or equivalent.
• Minimum 1–2 years of experience in Supply Chain and/or Logistics.
• Fluency in Italian and English; knowledge of an additional language is a plus.

Responsabilités

• Manage shipments and maintain relationships with distributors and affiliates worldwide.
• Handle order management, load optimization, stock verification, and dispatch planning.
• Interface with logistics partners and internal teams to resolve issues and improve processes.
• Conduct KPI reporting and analyses to identify opportunities for cost optimization and process improvements.
• Proactively collaborate with CS/Logistics teams to achieve common goals across EA affiliates.

Connaissances

Italian language

English language

Analytical mindset

Team collaboration

Formation

Engineering/Business degree or equivalent

Outils

Excel

Power BI / Power Query

SAP

Description du poste

International Supply Chain: Customer Service & Logistic Specialist

Position Snapshot

• Fixed-Term Contract, Full-Time
• Nestlé welcomes people with disabilities
• Engineering/Business Degree or equivalent
• Minimum 1-2 years of experience in Supply Chain and/or Logistics
• Fluency in Italian and English is required; knowledge of an additional language is a plus.

Position Summary

• Global exposure: you will manage shipments and maintain strong relationships with distributors and affiliates worldwide. In this role, you will work in a dynamic, international environment with visibility across global operations.
• Professional Development: Beyond daily operations, you will gain hands-on- experience, lead improvement initiatives, and strengthen your expertise in international supply chain processes.
• Impact and innovation: your insight will help optimize processes and reduce costs, creating value across the organization.

A day in the life of a Customer Service & Logistic Specialist

• Maintain daily contact with WH/ factory/ IMSP & supply planner/ T-hub and transport partners
• Main activities on a daily/weekly basis: order management, load optimization, product stock verification, Dispatch plan, interface with T-hub, export document
• Having front-end contact with key stakeholders: we expect you to find proactive solutions to logistic issues and to be a trustful and insightful partner for CS / Logistic team within EA affiliates, to reach a common goal
• Handle claims and returns, resolving load issues directly with transporters and forwarders
• Conducting KPI reporting and perform analyses to identify opportunities for process improvement and cost optimization

What will make you successful?

• Good proficiency in Excel and Power Query/Power BI, with a knowledge of SAP is considered a plus
• Strong analytical mindset, curiosity, and proactive attitude
• Able to work with deadlinesand be a curious team player

Nestlé Waters & Premium Beverages is a standalone, globally managed business within the Nestlé Group.

The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna,SanpellegrinoItalian Sparkling Drinks, Maison Perrier, Buxton, Essentia,Levissima, La Vieand Nestlé Pure Life. Building on its heritage andexpertisein waters, Nestlé Waters & Premium Beverages is focused on growth in premium and better‑for‑youbeverages, creating value for consumers,customersand stakeholders.

Water stewardship is central to the business. Nestlé Waters & Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard.Additionally, the company has implemented around 70 water regeneration projects globally,aspartofitsambition to protect and restore morewaterthan it uses,working with local stakeholders and experts toidentifyshared water challenges and support solutions that build resilience and benefit communities and nature.