Internal Sales Executive

SYNNEX Corporation; San Giuliano Milanese; In loco; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career development programs

Well-being seminars

Diversity, Equity & Inclusion initiatives

Descrizione del lavoro

SYNNEX Corporation in San Giuliano Milanese is seeking a dedicated inside sales professional to manage key accounts and enhance customer satisfaction. This role involves maximizing sales opportunities, developing partner relationships, and achieving revenue targets through proactive customer engagement.

Ideal candidates should have sales experience, excellent communication skills, and a knack for relation building. Benefits include career development programs, well-being initiatives, and tailored benefits to suit your lifestyle.

Competenze

• 1–2 years of experience in sales or equivalent educational background.
• Knowledge of product sets desirable but not essential.
• Excellent telephone manner.
• Strive to achieve set targets.
• Understanding of the sales process.

Mansioni

• Maximize call potential and outcomes by gathering customer information.
• Generate new business opportunities with outbound calls.
• Build excellent customer relationships through proactive engagement.
• Manage customer back-order expectations.
• Provide accurate and timely quotations to customers.

Conoscenze

Sales experience

Attention to detail

Effective communication skills

Relationship building

Microsoft Word proficiency

Microsoft Excel proficiency

Microsoft Outlook proficiency

Formazione

1–2 years of experience in sales or equivalent educational background

Strumenti

CRM systems

Descrizione del lavoro

Job Purpose

Internal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for a defined set of mid‑sized partner across the TDSYNNEX portfolio; incentivised based on total portfolio.

Responsibilities

• Maximize call potential and outcomes by using a variety of sources to gather customer information.
• Generate new business opportunities by planning outbound calls to customers.
• Have conversations with customers around a solution or product area.
• Offer recommendations to enhance the value proposition by collecting information from customers to understand their business requirements.
• Achieve monthly/quarterly revenue and margin targets for the aligned customer or segment.
• Build excellent customer relationships through proactive engagement.
• Develop partner relationships (including account planning and cross‑selling).
• Provide, sell, and negotiate product information, pricing, special offers, and promotions.
• Attain key performance indicators (KPIs) such as daily talk time and outbound calls.
• Sell the benefits of using TDSYNNEX and the company value proposition.
• Identify project opportunities and engage with BDM/ISS when specific product or vendor knowledge is required.
• Engage in active inside selling and intelligent project fishing.
• Manage customer back‑order with specialist knowledge.
• Generate and own a pipeline of deals in TDSYNNEX’s CRM system, regularly reviewing and updating it to ensure active closure of opportunities.
• Provide accurate and timely quotations to customers.
• Ensure TDSYNNEX maintains service level agreements with customers.
• Manage customer back‑order expectations and reporting.
• Proactively develop relationships with key internal and external contacts.
• Ensure the CRM system is well maintained and provides correct customer information.

Knowledge, Skills, and Experience

• 1–2 years of experience in sales or equivalent educational background.
• Knowledge of product sets is desirable but not essential.
• Numerate with good attention to detail.
• Excellent telephone manner.
• Priority management and planning skills.
• Strive to achieve set targets.
• Understanding of the sales process.
• Effective communication skills.
• Good relationship building.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ideal candidates will have previous experience with IT systems for quotation, order entry, and CRM.
• IT industry knowledge is desirable but not essential.

Benefits

• Elective benefits tailored to your country to best accommodate your lifestyle.
• Career development programs and on‑demand courses to accelerate your path to success.
• Well‑being seminars, events, and a global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion initiatives that value every voice.
• Global networking opportunities through the onboarding program and community activities.
• Participation in peer‑led inclusive communities, business resource groups, and volunteering events.