Intercompany Order Desk Specialist

Gerresheimer; Parma; On-site; EUR 42,000 - 54,000; Full time

Job summary

Gerresheimer is seeking an experienced coordinator to oversee end-to-end intercompany orders across the Moulded Glass network, ensuring delivery reliability and efficient replenishment between sites in an international context.

You will manage SAP orders, define MRP parameters, and collaborate with Production Planning, Logistics, Customer Service, and Warehouse teams. Fluent English and Italian are required, with strong communication and analytical skills.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration or a related field.
• Experience in order management, supply chain or logistics within an international environment.
• Good knowledge of SAP/ERP and Microsoft Excel; BI and reporting tools are a plus.
• Fluent in written and spoken English and Italian.
• Strong coordination and communication skills, analytical thinking, problem-solving, accuracy, proactivity, ownership and a customer-oriented mindset.

Responsibilities

• Manage and monitor intercompany orders in SAP, ensuring data accuracy, timely confirmations and adherence to delivery dates.
• Define and maintain MRP and replenishment parameters, balancing product availability, inventory levels and costs.
• Coordinate with Production Planning, Logistics, Customer Service, Warehouse and plant teams to manage delays, shortages and supply issues.
• Monitor operational KPIs, including OTIF, inventory coverage, order backlog and overdue orders, driving corrective actions and continuous improvement.
• Ensure data quality, accurate reporting and transparent communication of priorities, risks and supply status.

Skills

Coordination

Communication

Analytical thinking

Problem solving

Ownership

Education

Bachelor's degree in Supply Chain, Logistics, Business Administration or a related field

Tools

SAP/ERP

Microsoft Excel

BI tools

Reporting tools

Job description

Founded in 1825, Bormioli Pharma has been a leading manufacturer of primary packaging for the pharmaceutical industry, offering complete solutions ranging from glass and plastic bottles to plastic and aluminum closures and accessories. As of December 2024, Bormioli Pharma has been fully integrated into the Gerresheimer Group and no longer operates as a standalone brand. Today, its portfolio, expertise, and capabilities continue within Gerresheimer, an innovative systems and solutions provider and a global partner to the pharma, biotech, and cosmetics sectors. The Group offers a comprehensive range of drug containment solutions, closures and accessories, drug delivery systems, medical devices, and health-related solutions. Gerresheimer operates more than 40 production sites across 16 countries in Europe, the Americas, and Asia, and employs approximately 13,600 people worldwide. Discover all of Gerresheimer's innovative solutions and stay up to date by visiting Gerresheimer's website and LinkedIn page.

Job Description

The resource ensure the end-to-end coordination of intercompany orders across the Moulded Glass network, securing delivery reliability, product availability and efficient replenishment flows between supplying and receiving sites.

Key Responsibilities

• Manage and monitor intercompany orders in SAP, ensuring data accuracy, timely confirmations and adherence to delivery dates.
• Define and maintain MRP and replenishment parameters, balancing product availability, inventory levels and costs.
• Coordinate with Production Planning, Logistics, Customer Service, Warehouse and plant teams to manage delays, shortages and supply issues.
• Monitor operational KPIs, including OTIF, inventory coverage, order backlog and overdue orders, driving corrective actions and continuous improvement.
• Ensure data quality, accurate reporting and transparent communication of priorities, risks and supply status.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration or a related field.
• Experience in order management, supply chain or logistics within an international environment.
• Good knowledge of SAP/ERP and Microsoft Excel; BI and reporting tools are a plus.
• Fluent in written and spoken English and Italian.
• Strong coordination and communication skills, analytical thinking, problem-solving, accuracy, proactivity, ownership and a customer-oriented mindset.

Additional Information

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