Inside Sales Engineer

Ruhrpumpen Group; Milano; On-site; EUR 45,000 - 65,000; Full time

Job summary

A global engineering firm is seeking an Inside Sales Engineer based in Milan, Italy. This role involves preparing customer quotations, coordinating with sales engineers, and ensuring quotations meet customer requirements. Candidates should possess strong communication skills, knowledge of hydraulics, and relevant sales experience. Fluency in English is mandatory, while German language skills are preferred. The position offers flexibility in location, allowing remote work from multiple European cities.

Qualifications

• Must communicate effectively with global contacts.
• Knowledge of pump design standards is advantageous.
• 2+ years of Inside Sales/Applications Engineering experience preferred.

Responsibilities

• Prepare customer quotations and proactive offerings.
• Coordinate with internal and external teams.
• Participate in project meetings to define customer needs.

Skills

Strong communication skills

German speaking

Proficient in English

Multi-tasking and time management

Working knowledge of hydraulics

Expertise in specific pump applications

Education

Degree in Engineering or Industrial Distribution

Job description

The Inside Sales Engineer (ISE) is an essential part of the selling process. The ISE provides a competitive quotation to our customer and via collaboration with an Outside Sales Engineer (OSE—the sales engineer who interacts directly with our customer), ensures the quotation becomes an order. The ISE position has similar duties to the Applications Engineer (AE) industry position, but the ISE is heavily involved in selling strategy, hence the position title differentiation. The ISE is the ultimate owner of the quotation process, as well as the owner of the quotation we provide to the customer. The ISE must have a strong foundational knowledge of Ruhrpumpen (RP) products, sales methodologies, and applications engineering processes.

Primary Responsibilities

• Prepare timely and accurate customer quotations based on customer requirements, as well as proactive offerings of value-added alternates / solutions for the customer.
• Coordinate with both internal RP teams (OSE, product line teams, etc.) and external contacts such as key component sub vendors.
• Properly use quotation software tools, reference resources, & follow detailed RP processes.
• Work closely with sub vendors and properly qualify (both commercially and technically) sub vendor offers to ensure their offering is commercially and technically in line with RP needs for our customer.
• Understand customer’s commercial requirements (terms and conditions, etc.) and ensure RP quotation meets commercial as well as technical needs of the customer.
• Handle multiple tasks and projects as at any time ISE will have quotation tasks in various stages of quotation life (initial quotation work, ongoing customer clarification work, order handoff to RP factories for project execution, etc.).
• As needed, participate in project meetings (at RP or customer location) to define the technical and commercial aspects that govern a customer’s project needs.

Qualifications

• Strong communication skills are essential as ISE will communicate with persons located in many areas globally (verbal and written communications).
• German speaking is strongly desired but not a must.
• English is the official language of RP so must be proficient speaking/reading/writing English.
• Excellent multi-tasking and time management skills are a must as the work is deadline driven and ISE will have many quotation projects in different stages of the quotation life at any given time.
• In-depth working knowledge of hydraulics, mechanics, pumps (applications, sizing, mechanical operation), pump design standards (API, HI, ANSI, DIN, etc.).
• Expertise in specific pump applications for processes in oil & gas, power generation, water treatment, etc.
• Knowledge of pump accessories (such as electric motors, mechanical seals and seal systems, etc.).
• Degree in Engineering or Industrial Distribution preferred.
• 2+ years Inside Sales/Applications Engineering experience preferred.

Note: This position is flexible in location, candidates located in Milan (Italy), Madrid (Spain), Gliwice (Poland). The location of the position will be based on the best suitable candidate's location.

If interested please apply using a resume in English.

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