INSIDE SALES ASSOCIATE ENERGY STORAGE, ITALY (f/m/d)

Canadian Solar Inc.; Milano; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Canadian Solar Inc. is seeking an Inside Sales Associate for the Italian market to manage inbound leads, educate prospects on solar financial benefits, and qualify them for residential system designs.

The role requires native or near-native Italian proficiency, strong CRM and MS Office skills, and a drive to deliver excellent customer service in a fast‑growing renewable energy environment.

Competenze

• 1–3 years of experience in inside sales, telemarketing or customer care, renewable energy sector experience is a major asset.
• Good knowledge of energy storage products and solutions; previous experience in a similar role is advantageous.
• Demonstrated ability to handle leads analysis and qualification
• Proficiency in CRM tools and MS Office applications to manage sales pipelines and customer interactions.

Mansioni

• Lead Qualification: Follow up promptly on inbound inquiries via phone, email, and WhatsApp to identify highly qualified buyers.
• Sales Meeting Support: Coordinate and participate in customer meetings with Sales Managers, preparing presentations and follow‑up summaries.
• Customer Event & Campaign Support: Assist Sales Managers in organizing customer events (webinars, roadshows, trade fairs) with proper invitations and follow‑ups.
• Product & Promotion Enablement: Keep records updated with new product developments and promotions for timely communication.
• Pipeline Management: Maintain accurate records of customer interactions and sales stages within the CRM.
• Sales Operations Coordination: Collaborate with Sales Operations to follow up on orders, fulfillment, deliveries, and invoicing.

Conoscenze

Inside sales

Lead qualification

Customer service

Communication skills

Sales operations

Strumenti

Salesforce

MS Office

Descrizione del lavoro

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Are you passionate about renewable energy and ready to drive the growth of residential storage solutions? As an Inside Sales Associate for the Italian market, you will be the first point of contact for businesses across Italy looking to transition to clean energy within the residential market. You will manage incoming leads, educate prospects on solar financial benefits, and qualify them for system designs. This position requires native or near-native Italian proficiency and a passion for customer service.

KEY RESPONSIBILITIES MAY INCLUDE:

• Lead Qualification: Follow up promptly on inbound inquiries via phone, email, and WhatsApp to identify highly qualified buyers.
• Sales Meeting Support: Coordinate and participate in customer meetings with Sales Managers, preparing presentations, technical, and follow‑up summaries to move opportunities forward.
• Customer Event & Campaign Support: Assist Sales Managers in organizing and executing customer events (webinars, roadshows, trade fairs), ensuring invitations, attendee lists, and post‑event follow‑ups are managed effectively.
• Product & Promotion Enablement: Keep customer and partner records updated with new product developments, feature releases, promotions, and incentive campaigns, ensuring correct and timely communication.
• Pipeline Management: Maintain precise records of customer interactions, follow-ups, and sales stages within our CRM platform.
• Sales Operations Coordination: Collaborate with the Sales Operation team to follow up on Sales Orders, Order Fulfilment, Deliveries & Invoicing

Qualifications

• 1–3 years of experience in inside sales, telemarketing or customer care(renewable energy sector experience is a major asset).
• Good knowledge of energy storage products and solutions; previous experience in a similar role is advantageous.
• Demonstrated ability to handle leads analysis and qualification
• Proficiency in CRM tools (e.g., Salesforce) and MS Office applications to manage sales pipelines and customer interactions.

COMPETENCIES

• Proactive, results‑driven sales professional with a strong sense of urgency and ownership.
• Excellent interpersonal and communication skills, with the ability to engage effectively with installers, partners, and executive stakeholders in an international environment.
• Strategic mindset with a hands‑on, pragmatic approach to problem‑solving and deal execution.
• Ability to work autonomously and thrive under pressure in a fast‑moving market.
• Willingness and ability to travel (approximately 25%)

LANGUAGES

• Fluency in Italian and English; additional European languages are a plus.

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