Implementation Project Manager

Fortive; Lodi; In loco; EUR 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

medical, dental, vision, life and LTD

HSA

Descrizione del lavoro

Fortive seeks a ServiceChannel implementation lead to guide enterprise deployments across facilities, maintenance and vendor networks. You will translate real-world workflows into actionable projects, drive adoption through configuration and training, and ensure on-time, high-quality delivery for multi-site environments.

Collaborating with Customer Success, Product, Engineering and global teams, you will mentor junior PMs, manage budgets, and travel up to 40% to client sites.

Competenze

• Experience managing enterprise software implementations (CRM, EAM, FM or similar).
• Strong understanding of service delivery environments and multi-site deployments.
• Proven track record delivering complex, multi-stakeholder implementations.

Mansioni

• Lead discovery sessions to map facilities workflows, service models and vendor structures.
• Translate requirements into detailed project plans with scope, budget and timelines.
• Guide configuration, training, testing and go-live with focus on real-world adoption.
• Provide end-to-end client support including configuration recommendations and integration.
• Mentor junior project managers on implementation methodology and best practices.

Conoscenze

Project management

Stakeholder management

Communication skills

Problem solving

Organizational skills

Mentoring

Travel readiness

Formazione

Bachelor’s degree or equivalent professional experience

Strumenti

ServiceChannel

Descrizione del lavoro

In this role you guide the deployment of ServiceChannel for enterprise clients, aligning facilities, maintenance, and vendor management needs with scalable platform configurations. You collaborate with cross‑functional teams to translate real-world workflows into actionable projects, drive adoption through configuration and training, and ensure high‑quality, on‑time delivery. You’ll work closely with facilities, operations, and procurement stakeholders to shape implementations that scale across multi‑site sites and vendor networks. This is a hands‑on, client‑facing role in a dynamic, growth‑oriented environment.

• medical, dental, vision, life and LTD insurance
• HSA
• Serve as a domain expert on ServiceChannel for facilities management and multi-site service delivery
• Lead discovery sessions to map facilities workflows, service models, and vendor structures
• Translate requirements into detailed project plans with scope, budget, and timelines
• Guide configuration, training, testing, and go-live with focus on real-world adoption
• Communicate technical and functional concepts to both technical and non-technical stakeholders
• Foster cross‑functional collaboration with Customer Success, Product, Engineering, and global teams
• Provide end-to-end client support including configuration recommendations and integration
• Troubleshoot complex functional/technical issues in facilities workflows and vendor management
• Manage customer and internal resources to meet milestones and ensure quality delivery
• Mentor junior project managers on implementation methodology and facilities best practices
• Bachelor’s degree or equivalent professional experience
• 2+ years managing enterprise software implementations (CRM, EAM, FM, or similar)
• Strong understanding of Service Delivery environments
• Proven experience managing all phases of the enterprise implementation lifecycle
• Demonstrated ability to deliver complex, multi‑stakeholder implementations
• Strong problem‑solving skills with independent issue resolution
• Excellent written and verbal communication skills
• Strong organizational skills with ability to manage multiple projects and budgets
• Ability to mentor and support other project managers
• Willingness to travel up to 40%
• Clear and confident client-facing communication
• Mentoring and coaching
• HTML
• CSS