Implementation Manager — Post-Sales for Major Deals

Mollie; Milano; On-site; EUR 70,000 - 95,000; Full time

Job summary

Mollie in Milano is seeking an Implementation Manager to own the post-sales integration for Mollie’s largest deals. You’ll lead handover through testing to live, run kickoffs with stakeholders, and coordinate timelines.

This newly formed function offers influence over processes, requires a technical mindset including APIs, and works closely with sales, product, engineering, and merchants to keep launches on track. Reporting to the designated lead.

Qualifications

• Experience in ecommerce or payments in a similar role.
• Fluent in Italian and English.
• Strong organizational and project management skills.
• Ability to understand APIs and technical concepts.
• Ownership mindset and proactive collaboration with pre-sales teams.
• Willingness to work with sales, product and engineering teams.

Responsibilities

• Own the post sales integration phase for Mollie’s largest and most complex deals from handover through testing to go live.
• Run kickoffs with internal and external stakeholders, set go live dates and keep progress on track.
• Organise and track testing, raise issues and feedback as they surface.
• Coordinate across sales, product and engineering colleagues, and merchants to stay aligned.
• Maintain documentation and playbooks to make delivery predictable and scalable.

Skills

Project management

Organizational skills

Technical empathy

Stakeholder management

Italian & English fluency

Payments/ecommerce knowledge

Job description

Mollie in Milano is seeking an Implementation Manager to own the post-sales integration for Mollie’s largest deals. You’ll lead handover through testing to live, run kickoffs with stakeholders, and coordinate timelines.

This newly formed function offers influence over processes, requires a technical mindset including APIs, and works closely with sales, product, engineering, and merchants to keep launches on track. Reporting to the designated lead.