Hybrid Technical Support Specialist (SQL/Python)

Geotab; Ferrara; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

Home office reimbursement program

Electric vehicle purchase incentive program

Medical benefits for you and family members

Online learning opportunities

Subsidized fitness membership

Co-pay tuition reimbursement

Descrizione del lavoro

A leading IoT solutions provider in Ferrara is seeking a Technical Customer Support Representative. In this role, you will provide technical expertise to customers, troubleshoot product issues, and deliver training. Strong communication skills in both Italian and English are essential, along with analytical and organizational abilities. Join a company that promotes diversity and a hybrid working model while offering great benefits such as flexible working arrangements and a home office reimbursement program.

Competenze

• 1-3 years of experience in customer service/support.
• Excellent verbal and written communication skills in both Italian and English.
• Strong analytical skills with problem-solving abilities.

Mansioni

• Provide technical expertise on customer queries.
• Diagnose and resolve technical hardware/software issues.
• Deliver product training to resellers and customers.

Conoscenze

Problem solving

Interpersonal skills

Communication in Italian

Communication in English

Technical support

Analytical skills

Organizational skills

Strumenti

Excel

Google Suite

Google Big Query

Descrizione del lavoro

A leading IoT solutions provider in Ferrara is seeking a Technical Customer Support Representative. In this role, you will provide technical expertise to customers, troubleshoot product issues, and deliver training. Strong communication skills in both Italian and English are essential, along with analytical and organizational abilities. Join a company that promotes diversity and a hybrid working model while offering great benefits such as flexible working arrangements and a home office reimbursement program.