Hybrid Technical Account Manager Fintech API Integrations

Risorse Professional; Lombardia; Ibrido; EUR 41.000 - 51.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Public transport reimbursement

Company phone

Laptop

Descrizione del lavoro

Risorse Professional is seeking a hybrid Pre-sales, Technical Consulting and Project Management specialist for a leading Fintech company. You will manage enterprise merchants, support API integrations, coordinate with Sales, Product and Engineering teams, and troubleshoot complex issues to drive retention.

You will demonstrate integrations in pre-sales, speak with tech roles, support live sessions with merchants, and ensure accurate internal communication.

Competenze

• Experience in the payments industry or with payment service providers.
• Ability to use and navigate a ticketing system.
• Nice to have: project management and CMS knowledge (Magento, Prestashop).

Mansioni

• Manage enterprise merchants and coordinate with Sales, Product and Engineering teams.
• Support API integrations and troubleshoot complex issues.
• Drive retention and assist Account Managers with upselling opportunities.
• Coordinate live sessions with merchants and internal teams during live interactions; respond to technical issues.
• Communicate features accurately and discuss local payment methods with merchants.

Conoscenze

Payment systems knowledge

Pre-sales experience

Tech communication

English language

Strumenti

Ticketing system

Magento

Prestashop

Descrizione del lavoro

Risorse Professional is seeking a hybrid Pre-sales, Technical Consulting and Project Management specialist for a leading Fintech company. You will manage enterprise merchants, support API integrations, coordinate with Sales, Product and Engineering teams, and troubleshoot complex issues to drive retention.

You will demonstrate integrations in pre-sales, speak with tech roles, support live sessions with merchants, and ensure accurate internal communication.