Hybrid Team Lead for B2B SaaS Account Managers

Alfadocs; Milano; Ibrido; EUR 40.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welfare benefits

Language courses

Training & development

Team-building activities

Stock snacks & beverages

Descrizione del lavoro

Alfadocs is seeking a Team Leader for our Account Management team in Milano with a hybrid work setup. You will mentor an AM group and drive revenue through upsell, retention, and referrals while aligning with CS, onboarding and support.

We value strong coaching, fluency in Italian and English, and hands-on use of HubSpot and Gong to optimize performance and forecasting. Start date September 2026.

Competenze

• Experience leading or mentoring a sales / account management / customer success team, ideally in B2B SaaS.
• Track record of owning revenue KPIs (expansion, retention, NRR).
• Fluency in value-based / consultative selling and objection handling.

Mansioni

• Coach and mentor the team; run regular call reviews using the WIN Framework.
• Drive performance management and growth plans with concrete targets.
• Own the team's KPIs end to end, including forecasting and prioritisation.
• Coordinate with CSMs, Onboarding and Support for seamless handoffs.

Conoscenze

Leadership

Coaching

Performance management

Buyer-centric selling

Fluent Italian & English

Strumenti

HubSpot

Gong

Descrizione del lavoro

Alfadocs is seeking a Team Leader for our Account Management team in Milano with a hybrid work setup. You will mentor an AM group and drive revenue through upsell, retention, and referrals while aligning with CS, onboarding and support.

We value strong coaching, fluency in Italian and English, and hands-on use of HubSpot and Gong to optimize performance and forecasting. Start date September 2026.