Head of Proposal Management - Service

Greentalent; Lombardia; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Head of Proposal Management – Service to lead a team in managing complex bids and proposals in Milan, Italy. The ideal candidate will have proven leadership skills in a technical environment, deep knowledge of electrical systems, and experience in customer service. Responsibilities include coordinating resources, ensuring proposal accuracy, and supporting the Sales team in negotiations. Fluency in Italian and English is essential for success in this role.

Competenze

• Proven experience in leading teams with a focus on growth.
• Understanding of medium/high voltage distribution and power generation market.
• Direct experience in Customer Service with a track record in technical sales support.

Mansioni

• Lead a team in managing requests and complex bids.
• Ensure technical and economic integrity of proposals.
• Coordinate internal resources to meet deadlines.

Conoscenze

Leadership

Coaching skills

Customer service expertise

Fluency in Italian

Fluency in English

Formazione

Bachelor’s/Master’s Degree in Electrical/Energy Engineering

Descrizione del lavoro

Greentalent is a recruiter specialised in search and selection of professionals and managers in the Energy, Engineering and Environment market. On behalf of Siemens, we are looking for a:

Head of Proposal Management – Service

As Head of Proposal Management – Service, you will lead the team in managing the daily flow of requests as well as complex bids and projects, focusing on both the technical and economic phases. You will ensure that product and system offers are prepared on time and in line with both customer and company requirements, while also guaranteeing the technical integrity of the proposals, including full compliance with the technical scope and project specifications.

Moreover, you will work closely with the Sales Department and Management to support order acquisition, and with the Project Execution team to ensure a smooth and effective handover.

Main activities will be:

• Inspire, develop, and empower team members, promoting a culture of accountability, collaboration, and professional growth;
• Define priorities, set clear objectives, and provide regular feedback to enhance performance and motivation;
• Drive the preparation of technical and commercial offers for revamping, retrofit, and modernization projects across medium voltage systems, protection systems, and SCADA;
• Coordinate internal resources and ensure alignment with technical scope, deadlines, and customer expectations;
• Manage workload distribution and ensure continuous improvement in team performance and efficiency;
• Standardization of proven concept and solutions to replicate them as function packages;
• Act as a key interface with internal and external stakeholders, including close and ongoing collaboration with headquarter counterparts;
• Support the Sales team in negotiations and contribute to the commercial strategy to maximize win rates;

Requirements:

• Proven experience in leading small but high-potential teams, with strong coaching skills and the ability to develop people, structure processes, and guide the team through a phase of growth and increasing complexity;
• Experience in customer service offering of MV Portofolio or Protection and automation Systems and Solutions;
• Knowledge of the medium/high voltage distribution and power generation market, understanding of electrical systems, distribution networks, electrical schemes, and tender specifications;
• Direct experience in Customer Service, with a strong track record in technical sales support for revamping and retrofit solutions;
• Bachelor’s/Master’s Degree in Electrical/Energy Engineering or equivalent qualification;
• Respect for diversity and a collaborative mindset, with willingness to co-create and share knowledge;
• Fluency in Italian and English.

Location: Milan, Italy (no regular on-site presence required)

Aegis guarantees equal opportunities (L. 903/77) – Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs. 276/03.