Guest Experience Specialist — Training & Growth Path

IWG plc; Napoli; Hybrid; EUR 21,000 - 29,000; Full time

Job summary

IWG plc is seeking a Customer Services Executive to join our global organisation and deliver world-class customer service. You will be part of a dynamic team with career opportunities, sociable hours, and the chance to unleash your full potential.

You will welcome customers and their guests warmly, support on-site tasks to keep our workspace running smoothly, and contribute to a positive day for colleagues and customers alike. A positive mindset and eagerness to learn are essential.

Qualifications

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

Responsibilities

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

Skills

Communication skills

Positive attitude

Learning agility

Motivation

Job description

IWG plc is seeking a Customer Services Executive to join our global organisation and deliver world-class customer service. You will be part of a dynamic team with career opportunities, sociable hours, and the chance to unleash your full potential.

You will welcome customers and their guests warmly, support on-site tasks to keep our workspace running smoothly, and contribute to a positive day for colleagues and customers alike. A positive mindset and eagerness to learn are essential.