Guest Experience Concierge – Craft Memorable Stays

Pyramid Burlington Management; Italia; On-site; EUR 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Concierge for Naples Bay Resort & Marina in Naples, FL. You will be the first point of contact for guests, delivering exceptional service and local recommendations to enhance their stay.

The role requires a friendly, outgoing personality, strong communication, and the ability to work in a fast-paced environment. Flexible shifts including weekends and holidays are expected.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal skills and guest-focused mindset.
• Excellent verbal and written communication.

Responsibilities

• Greet guests and provide exceptional concierge service.
• Assist guests with planning their stay and local recommendations.
• Build relationships with local area restaurants, shops and attractions.
• Resolve guest issues promptly to ensure a WOW experience.

Skills

Outgoing personality

Communication

Computer skills

Fast-paced environment

Stand for shift

Flexible shifts

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is seeking a Concierge for Naples Bay Resort & Marina in Naples, FL. You will be the first point of contact for guests, delivering exceptional service and local recommendations to enhance their stay.

The role requires a friendly, outgoing personality, strong communication, and the ability to work in a fast-paced environment. Flexible shifts including weekends and holidays are expected.