Groups & Events Sales Coordinator - Sheraton Milan San Siro

Hosco.com; Lombardia; In loco; EUR 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Marriott International through its Sheraton brand seeks a Groups & Events professional to support planning and coordination of conferences, meetings, and banquets from commercial and operational perspectives. You will liaise with clients, prepare contracts, and create operational documents to ensure high-quality experiences for guests.

The role involves collaborating with internal departments, managing event setups, and providing on-site support to deliver seamless events that meet brand

Competenze

• Degree in Hospitality Management or related field.
• Strong communication and teamwork skills.
• Problem-solving mindset and operational flexibility.
• Excellent command of the English language.
• Proficiency in Microsoft Office; knowledge of hospitality management systems is an advantage.
• Previous experience in a similar role of at least one year.

Mansioni

• Coordinate conferences, meetings, and banquets with clients.
• Negotiate with clients to maximize profitability.
• Prepare contracts and event-related documentation and manage deadlines.
• Create BEOs, schedules, and room layouts.
• Manage Opera and Sales & Catering systems.
• Collaborate with F&B, Sales, Front Office, and Housekeeping for seamless events.
• Coordinate external suppliers and ensure timely delivery of services.
• Welcome clients on-site and provide operational support.
• Monitor event setups and ensure adherence to hotel standards.
• Handle last-minute requests and resolve issues.
• Maintain databases, reports, and records for the department.
• Participate in site inspections and pre-event briefings.

Conoscenze

Communication skills

Teamwork

Problem solving

English language

Microsoft Office

Hospitality systems

Formazione

Degree in Hospitality Management or related field

Strumenti

Opera PMS

Sales & Catering

Descrizione del lavoro

POSITION SUMMARY

The selected candidate will join the Groups & Events Team, supporting the department in the planning and coordination of events and group bookings from both a commercial and operational perspective, helping to deliver high-quality service and memorable experiences for our guests.

Main Responsibilities

• Liaise with clients regarding the sale and planning of conferences, meetings, and banquets.
• Manage negotiations with clients to maximize business opportunities and profitability.
• Prepare contracts and all event-related documentation, ensuring timely follow-up and management of proposal deadlines.
• Create operational documents, including BEOs (Banquet Event Orders), event schedules, and room layouts.
• Manage hotel systems such as Opera and Sales & Catering.
• Collaborate with internal departments (F&B, Sales, Front Office, Housekeeping) to ensure seamless event execution and effective communication.
• Coordinate external suppliers involved in event operations, ensuring timely delivery of services.
• Welcome clients during events and provide on-site operational support.
• Monitor event setups and ensure compliance with hotel standards.
• Assist in handling last-minute requests and resolving operational issues.
• Maintain databases, reports, and administrative records for the department.
• Participate in site inspections and pre-event briefings.
• Follow all company policies and procedures, ensuring compliance with administrative, operational, and service standards.
• Communicate effectively with the Event Manager and other team members to ensure proper workload distribution and coordination.

Preferred Qualifications

• Degree or educational background in Hospitality Management, Event Management, Tourism, or a related field.
• Strong communication and teamwork skills.
• Problem-solving mindset and operational flexibility.
• Excellent command of the English language.
• Proficiency in Microsoft Office; knowledge of hospitality management systems is an advantage.
• Previous experience in a similar role of at least one year.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.