Governance and Risk Manager (2LOD) , Digital Service Act (DSA), RISC International

Amazon; Lombardia; On-site; EUR 37,000 - 45,000; Full time

Job summary

Amazon Italia Services Srl is seeking a Governance and Risk Manager to bolster the 2LOD program, focusing on EU DSA compliance, risk register rollout, and cross-functional collaboration with Legal, Public Policy, Brand Registry, Ads, and product teams.

You will develop risk identification, assessment, and mitigation frameworks, monitor key risk indicators, and champion AI-enabled solutions to streamline risk management across EU and worldwide.

Qualifications

• Bachelor's degree in a relevant field; experience in compliance, audit or risk management.
• Ability to build cross-functional partnerships and influence stakeholders without direct reporting lines.
• Experience handling confidential information and working in a matrixed organization.
• Strong written and verbal communication skills with data-driven problem solving.

Responsibilities

• Support development and implementation of 2LOD risk identification, assessment and management frameworks.
• Drive creation and rollout of AI-enabled risk register and oversight across EU and worldwide.
• Partner with Legal, Risk and business stakeholders to maintain compliance policies and control frameworks.
• Develop and monitor Key Risk Indicators and report to leadership, including the Board.
• Translate regulatory requirements into actionable guidance for multiple teams.

Skills

Data analysis

Cross-functional collaboration

AI in compliance

Risk assessment

Education

Bachelor's degree

Job description

We are looking for a Governance and Risk Manager to support our second line of defense (2LOD) efforts. In this role, you will work closely with our DSA Compliance team and 60+ partner teams on the management of the EU Digital Services Act (DSA), and build the roll‑out of a Risk Register and Second Line of Defense for all product compliance, safety and EPR regulations worldwide. This is an exciting opportunity to build a program that will help protect customers, support sellers compliance, and protect brand holders' rights.

You will support the development and implementation of 2LOD risk identification, assessment and mitigation frameworks, policies, and procedures to ensure independent oversight of Amazon's compliance with product compliance, safety and EPR regulations and requirements. You will assist in the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action. As an AI-native, you will spearhead new tech and AI solutions to build the 2LOD Risk Register in an streamlined and efficient way. You will partner with numerous Amazon teams within Worldwide RISC, as well as Legal, Public Policy, Product Quality, Brand Registry, Books, Advertising, and several other business, product, and tech teams.

You should have demonstrated experience supporting large-scale programs across a matrixed organization. You must have strong written and verbal communication skills, with the ability to use data analysis to solve complex problems. You should be very confident in using AI to solve business problems, ideally within a compliance or risk management background.

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 7 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

Regulatory Compliance

• Support the development and implementation of 2LOD risk identification, assessment and management frameworks, policies, and procedures to ensure adherence to the DSA, product compliance, product safety and EPR regulations across EU and worldwide.
• Conduct gap analyses to identify areas of non-compliance and drive required changes to business practices, owning the end‑to‑end remediation process.
• Partner with Legal, Risk, and business stakeholders to maintain and evolve compliance policies and control frameworks, ensuring they remain fit‑for‑purpose as the regulatory landscape evolves.
• Support the rollout for coverage across EU and Worldwide in an AI‑enabled and streamlined way.

Compliance Advisory

• Support the delivery of accurate and timely second‑line compliance advice to the business, in conjunction with stakeholders;
• Help evaluate compliance risks and analyze compliance requirements within new and existing business propositions and product launches;
• Partner with the business to implement appropriate controls and mitigation strategies.

Subject Matter Expertise

• Serve as the go‑to subject matter expert and knowledge resource for the business on key regulatory topics, building deep expertise in the applicable regulatory framework and translating complex requirements into actionable guidance.

Risk Monitoring And Reporting

• Track and document compliance risks and issues in an AI‑powered way, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps.
• Develop Key Risk Indicators to report on inherent and residual risk to partner teams and leadership (including to the Board of Directors).
• Work on translation methodology and mechanism of results to other Amazon organizations' risk frameworks.

About The Team

At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify, to mitigate, and to prevent product safety risk and product compliance risk.

The Regulatory Insights, Safety and Compliance (RISC) team covers product safety, product compliance, product quality for our Retail and Seller businesses in International stores. For the EU DSA law, our Compliance Office partners with 60 teams across Selling Partner Services, Ads, and Shopping orgs to ensure Amazon’s DSA compliance.

Basic Qualifications

• Bachelor's degree
• Experience in compliance, audit or risk management
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience handling confidential information

Preferred Qualifications

• Building with AI in an AI‑first mindset
• Experience building risk assessment frameworks

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Milan, ITA - 40,800.00 EUR Annually

Company

Amazon Italia Services Srl - B97

Job ID: A10499526