Global Welding Software Sales Manager

ABB; Milano; Ibrido; EUR 90.000 - 135.000; Tempo pieno

Descrizione del lavoro

ABB Robotics is expanding its welding software business and seeking a Customer Success Manager to drive software sales and post-sales value in Europe. You’ll partner with local sales teams and channel partners to grow a healthy pipeline and close opportunities.

You’ll combine software sales, customer success, and technical depth to expand ABB’s welding software footprint across strategic accounts and events, with travel to client sites as needed.

Competenze

• 5+ years of experience in software sales or business development within industrial automation or robotics.
• Proven track record of closing complex B2B software deals.
• Experience managing customer relationships across the full sales cycle.
• Strong commercial mindset to identify opportunities and drive revenue.
• Experience with welding software or related fields is a plus.

Mansioni

• Drive software business development by identifying, qualifying, and progressing new opportunities within the welding market.
• Own and grow a healthy sales pipeline with local sales teams and channel partners.
• Develop commercial account plans for strategic customers and support negotiations to close software opportunities.
• Identify upselling and cross-selling opportunities to maximize software adoption and recurring revenue.
• Represent ABB Robotics at industry events, customer workshops, and trade shows to increase market awareness.
• Support go-to-market activities, including product launches and sales enablement.

Conoscenze

Software sales

Business development

Account management

Technical sales

Industrial automation

Welding software

Formazione

Bachelor's degree in Engineering

Strumenti

RobotStudio

Descrizione del lavoro

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

The work model for the role is hybrid.

This is a global role; the preferred locations are: can be located anywhere in Europe, relocation not needed.

This Position Reports To

Customer Success Manager

Your Responsibilities

• Drive software business development by identifying, qualifying, and progressing new opportunities within the welding market.
• Own and grow a healthy sales pipeline together with local sales teams and channel partners.
• Develop commercial account plans for strategic customers and support negotiations to successfully close software opportunities.
• Identify upselling and cross-selling opportunities within existing customer accounts to maximize software adoption and recurring revenue.
• Represent ABB Robotics at industry events, customer workshops, and trade shows to increase market awareness and generate leads.
• Support go-to-market activities, including product launches, value proposition development, and sales enablement.

Our Team Dynamics

You will join a global and dynamic sales and marketing team within the Software & Digital division. You will collaborate closely with sales professionals, product specialists, and engineering teams who are passionate about bringing innovative welding software solutions to market. This is a a role with high visibility and the opportunity to shape how ABB enters the welding software market.

Qualifications For The Role

• Bachelor’s degree in Engineering, or a related field
• 5+ years of experience in software sales, technical sales, business development, sales engineering, or customer success within industrial automation, robotics, or manufacturing software
• Proven track record of influencing or closing complex B2B software sales
• Experience managing customer relationships throughout the entire sales cycle, from opportunity identification to post-sales expansion
• Strong commercial mindset with the ability to identify business opportunities and drive revenue growth
• Proven experience working in or supporting the welding, manufacturing, or industrial automation sectors
• Ability to articulate complex technical concepts in simple, customer-friendly language
• Excellent communication skills in English and strong ability to engage with diverse stakeholders
• Willingness to travel to customer sites for demonstrations and visits

Nice To Have

• Experience with ABB Robotics’ software platforms (such as RobotStudio®), or other welding simulation tools
• Deep expertise and passion for welding processes, techniques, and industry best practices - you understand the welding market and its challenges
• Track record of successfully bringing technical solutions to market in industrial sectors
• Experience working with cross-functional teams in product development or go-to-market activities

What's In It For You

This role offers the unique opportunity to shape a growing market segment and make a direct impact on ABB's welding software strategy.

You Will

• Drive business growth by combining software sales, customer success, and technical expertise
• Build long-term relationships with leading manufacturers and strategic partners
• Gain exposure to ABB's broader Software & Digital portfolio and global commercial organization.
• Be part of the launch and growth of an exciting new software business with high visibility and international impact