Global Delivery Leader - Managed Services

Hitachi Vantara

Roma

On-site

EUR 140,000 - 190,000

Full time

5 hours ago

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Job summary

Hitachi Vantara is seeking an experienced leader to guide Program Delivery (Managed Services) across Infrastructure, Cloud, and Enterprise Applications from its Rome office. The role emphasizes end-to-end service delivery, customer engagement at executive levels, and strong governance and financial oversight.

The candidate will drive transformation, automation, and operational excellence across globally distributed teams.

Qualifications

Bachelor's degree required; master's degree preferred.
15–20 years of progressive experience in enterprise IT, Managed Services, Infrastructure, Cloud, Digital Transformation, or Enterprise Application Delivery.
Minimum 8 years leading global delivery organizations or large Managed Services portfolios.
Demonstrated experience managing enterprise customers with multi-million-dollar annual contracts.
Proven track record of leading global teams across multiple regions and time zones.

Responsibilities

Lead end-to-end service delivery for Managed Services across Infrastructure, Cloud, Enterprise Applications, Digital Workplace, Service Management, Security, and Platform Operations.
Oversee program and portfolio management with a focus on governance and financial performance.
Engage with customers and executives to ensure aligned outcomes and value delivery.
Drive digital transformation, automation, and innovation across delivery programs.
Manage governance, risk, and compliance and lead people development across distributed teams.
Lead pre-sales solutioning and contribute to revenue growth and contract optimization.
Coordinate multi-region teams to deliver multi-million-dollar portfolios.
Ensure operational maturity and high-quality service delivery across geographies.