Store Manager - Emporio Armani Bologna

Giorgio Armani; Bologna; Presencial; EUR 40.000 - 50.000; Jornada completa

Descripción de la vacante

Giorgio Armani is seeking a Store Manager for the Emporio Armani Store in Bologna. You will lead the store, develop the team, and drive performance by focusing on sales, customer service, and operations management.

Report to the Retail Manager and act as Brand Ambassador, promoting Armani culture and ensuring excellent customer experiences. You will be responsible for developing Client Advisors, optimizing inventory, maintaining VM standards, and ensuring smooth store operations while delivering

Formación

• Five years+ experience in the same role within Fashion & Luxury.
• Strong KPI knowledge and data analysis skills.
• Higher education diploma and/or degree.
• Fluent English and Italian.
• Managerial and customer-service oriented capabilities.

Responsabilidades

• Drive sales by analyzing performance data and implementing improvement strategies for the store.
• Lead and develop Client Advisors, organizing trainings and coaching.
• Ensure impeccable store aesthetics and compliance with VM guidelines.
• Oversee staff roster, annual leave, and store operations.
• Manage stock, goods receiving, and inventory processes.

Conocimientos

Store management

Leadership

KPI knowledge

Analytical skills

Communication

Team coaching

Customer service

Reliability

Educación

Higher education diploma / degree

Descripción del empleo

Descrizione lavoro:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job

Within the Emporio Armani Store in Bologna you will join the team as Store Manager, reporting to the Retail Manager. You will act as Brand Ambassador, promoting the Armani culture, developing the team, managing the store and taking care of operations management and performance maximization (sales volume, profitability, customer portfolio, etc.).

You will work in close contact with the Client Advisors by infusing energy into the team through your commitment and lead with passion in order to stimulate achievement of the best possible results. All these efforts aim to offer excellence in customer service. You will be in charge of the development of each Client Advisor, identifying the strengths and areas for improvement, training and coaching them daily.

Responsibilities

• Drive sales by analysing performance data and implementing improvement strategies for the store
• Analyse objectives provided by the HQ to the Client Advisors and drive their achievement
• Foster client-centric culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities and sales
• Organize and conduct staff induction programs, trainings, morning briefings, one to one in order to support team’s growth and engagement
• Identify and develop talents within your team to propose for internal development opportunities in agreement with the Retail Manager and the HR Team
• Manage the staffing roster and annual leave, always ensuring proper coverage of the selling floor and smooth store operations
• Ensure impeccable aesthetics in the store taking care of internal visual and windows display following VM guidelines
• Observe and apply Company policies and procedures, ensuring that all directives are observed in the store
• Oversee management of warehouse space and ensure availability of the full range of items in the collection. Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools
• Supervise goods receiving and stock management are always efficient and timely
• Maintain a good organization of administrative responsibilities and supervise cash procedures and regulations
• Take an active role in inventory

Descrizione profilo:

Requirements

• At least five years of experience in the same role, within the Fashion & Luxury industry
• Analytical skills and KPI knowledge
• Higher education diploma and/or degree
• Fluent knowledge of English and Italian
• Managerial skills and customer service skills
• Outstanding communication and interpersonal skills
• Excellent team leadership skills
• Responsibility and reliability

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

The base salary range for this position is 40.000 - 50.000 euros